Opening night of The Skin of Our Teeth, 2019. Photo by Jacey Rae Russell.

Job Opportunities

Full-Time Opportunities

Full-Time Ticketing Manager

The Ticketing Manager is a year-round, full-time salaried position responsible for overseeing the day to day operations of Berkshire Theatre Group’s (BTG) Ticket Office. This individual should provide excellent customer service and maintain a composed personal presentation while training and supervising all ticket office staff. The Ticketing Manager will also be responsible for cultivating and processing group sales for BTG. Ideal candidates will be efficient in working with technology and have experience working in a ticket office/customer service. Berkshire Theatre Group uses Spektrix as the provider for our ticketing system. Salary is commensurate with experience. Reports directly to the General Manager.

The Colonial Theatre, founded in 1903, and Berkshire Theatre Festival, founded in 1928, are two of the oldest cultural organizations in the Berkshires. In 2010, under the leadership of Artistic Director and CEO Kate Maguire, the two organizations merged to form Berkshire Theatre Group (BTG). Berkshire Theatre Group’s mission is to support wide ranging artistic exploration and acclaimed performances in theatre, dance, music and entertainment. Every year, BTG produces and presents performances to over 68,000 attendees and, through our Educational Program, serves over 11,000 Berkshire County school children annually. In July 2020, Berkshire Theatre was the first company in the United States to earn approval from Actors’ Equity Association to produce a musical (Godspell) in the wake of the COVID-19 Pandemic.

Berkshire Theatre Group is committed to Inclusivity, Diversity, Equity, and Access and is proud to be an equal opportunity employer. BTG welcomes and encourages people from all backgrounds to participate in every facet of our organization as having a multitude of diverse voices expands and enhances the work we do. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.

TO APPLY

Please send cover letter and resume to:

Corey Cavenaugh
General Manager
corey@berkshiretheatre.org

Full-Time Donor Relations Associate

The Donor Relations Associate reports directly to the Director of Donor Relations and Director of Grants and Campaigns at BTG and is responsible to assist with implementation of fundraising and ticket office activities and programs for Berkshire Theatre Group. The Donor Relations Associate will have the chance to join a growing organization that provides live performing arts to tens of thousands of people annually across multiple stages and two campuses. This position is mostly in person work.

Areas include:

Fielding incoming calls, responding to donor requests, assisting with patron and donor benefits, coordinating and preparing annual appeal materials, mailings, acknowledgements and membership materials. Assisting the ticket office responding to patron and donor requests, ticket sales, solicitations, and donations as needed. Soliciting monetary and in-kind donations. Assisting and helping with planning and facilitating donor events. Assisting with reporting and database systems as they pertain to donor involvement, gifts and development. Assisting with organizing, cataloguing, and digitizing of current BTF Archives (items may include photos, playbills, posters, and publicity articles). Acting as a BTG representative at community events and with the general public.

Berkshire Theatre Group is committed to Inclusivity, Diversity, Equity, and Access and is proud to be an equal opportunity employer. BTG welcomes and encourages people from all backgrounds to participate in every facet of our organization as having a multitude of diverse voices expands and enhances the work we do. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.

TO APPLY

Please send cover letter and resume to:

Brian Marshall
Director of Donor Relations and Assistant to the Artistic Director, CEO
bmarshall@berkshiretheatre.org

Part-Time Opportunities

Part-Time Ticket Office Associate

Berkshire Theatre Group is looking for a friendly, multitasking individual to work part time in the Ticket Office for the upcoming 2021 season. Job responsibilities include processing ticket sales, operating Spektrix ticketing system, reconciling end-of-day sales, and creating reports. Experience working in a box office is a plus, but not necessary. Reports directly to the Ticket Office Manager.

Berkshire Theatre Group is committed to Inclusivity, Diversity, Equity, and Access and is proud to be an equal opportunity employer. BTG welcomes and encourages people from all backgrounds to participate in every facet of our organization as having a multitude of diverse voices expands and enhances the work we do. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.

TO APPLY

Please send cover letter and resume to:

Jordan Raymond
Ticket Office Manager
boxoffice@berkshiretheatre.org

Volunteering

Berkshire Theatre Group has numerous volunteering opportunities that can fit your schedule and lifestyle. In addition to working as an usher at one of our events, we are constantly looking for support on everything from mailings to gardening across our campus. No matter what your skills or interests, we can use your support.

Volunteer Reception 2018

Some of our volunteering opportunities include:

• Ushering at shows and events
• Database management
• Gardening and landscaping
• Assistance with mailings
• Phonebanking
• Building improvements

In exchange for your assistance, we provide complimentary access to BTG productions when available along with an exclusive invitation to a Volunteer Appreciation Event at the end of the summer.

For more information on volunteering opportunities, please contact:

Fabienne Theriault
Manager of Volunteer Services
413-448-8084 x31
volunteer@berkshiretheatre.org